how to fix Jeep Liberty window Regulator off Track

Posted: July 21, 2012 in automobile repair, Jeep Liberty, power window repair, windows

Serving South Florida, Treasure Coast
561-843-5181 772-224-7113

2002, 2003, 2004, 2005, 2006, 2007 Jeep Liberty

I’m going to teach you how to fix your Jeep Liberty’s power window problems once and for all at a Fraction of the cost.

Today I will also address the issue of the absolute worst power window regulator ever designed. The Jeep Liberty.

I must mention that “Power Window Regulators” are designed to fail…plain and simple. More money is made from the maintenance and repair of the vehicles than the sale ( see my blog regarding Planned Obsolescence) BUT…. ,the Liberty’s power window problems are REDICULOUS (to say the least)!! In our 15 plus years specialising in just Power Windows, I have to say “we have not seen parts designed this bad!”. I hear customers say “this should be recalled and why do they break?” because they were designed to break but if they knew the headaches that the Liberty owner faces with their windows they would be thankful not to truly have unusual window problems. The window regulators made before….1996,1997 ish lasted way longer than the garbage they make today. We are doing new cars.. 2009’s and 2010’s and thats obscene but im getting off point…

Ok, so your Liberty just made a snapping, grinding noise, or crunching sound? The window no longer works, the glass wants to fall down into the door and or you can move the glass up and down by hand and some of you may have seen a snake like piece come popping out the top of the door panel? The window is often described as “being off track”. If so, then we just established that your power window regulator IS broken.

The Jeep Liberty’s Window Regulator is the part that lifts and lowers your Glass.

The problem with the Liberty’s window regulator ( most regulators for that matter) is the area that needs to support the weight of the glass is made of plastic…do you see the problem yet? For example the 1994 square body Jeep Cherokee has the same style window regulator but the metal plate on the regulator that supports the weight of the glass is ALL metal, unlike the Liberty where the metal plates most stressed area is plastic. We have never needed to repair a 1994 Cherokee regulator (only the motors) as they were designed not to break…easy peasy BUT where is the money in that they realised? Hense, the Planned Obsolescence.. the lenght of time untill the part fails is designed into the product. Sadly, they went to far with the Liberty and this should be a recall. They break over and over again. Buy a new one and its just gonna break again, right away.

Those of you who have the Liberty and have already repaired the window regulator for example on the same window…more than once already, understand that these Jeep Liberty’s have a problem.

I will briefly mention the Window Motors. On many cars and trucks the Window motors are also a problem for the owner. Yet to this day even though we have repaired hundreds of Liberty Window Regulators, we have never needed to replace a Jeep Liberty Window Motor. They just are not a problem. Funny how they can and do choose to design some cars with parts that are quality….weird.

Now to the promise. How to stop this from happening and fix this Window Regulator issue once and for all. We have a solution to the problem and provide a lifetime warranty on the regulator. We provide this part and service at a fraction of the cost anyone one else can provide. So, you could pay doube or more likey triple having someone else “fix it (I’m using finger quotes)” and then have to do it again because the part they use is the same crap. Aftermarket is cheaper on the budget and breaks even quicker but we can provide you with a part that will last the lifetime of the car for less than you would pay for the part. We have been providing this service on the Liberty’s for quite some time. Once we realized that we could provide a lifetime warranty because once we fix them they never call us for the same window again. We know this because our customers keep our number.

NOW for do it yourselfers, I will point you to a wonderful site and solution with directions and all. We personally do not need to buy this product to repair your Liberty but for those of you who are handy, this is a wonderful fix and product for the public that if done right will give you a regulator that will last the life of the car. Its about 100.00 however, it seems you can only get the kit for the rear doors and certain years. For us there are no restrictions and for a few dollars more we do the entire thing. If it is a Liberty you get a lifetime warranty. “We come to you” and the entire process takes about 30 minutes, home or office. There is no extra charge for us coming to you and because our office is our work van we save a bundle on overhead and pass the saving on to you. All Jeep Liberty’s come with a LIFETIME WRITTEN WARRANTY. All other makes and models come with the standard 1 year writtem warranty. We are A+ and 5 star rated …Now i’m not saying you cant do it yourself…but we repair every make and modle vehicle including these Liberty’s for countless dealerships, mechanics and the public. So, unless you are super handy and or have several hours if not days to be frustrated, do not try this at home. For those who are see below and for those who are not call me . Broward, Palm Beach, Martin, & Saint Lucie (not affliliated with rear window Liberty kit)

I am also providing some of his product information, for directions ect; visit his website at
Steiger Performance Power Window Regulator Repair Kit
For 2002-2006 Jeep Liberty Rear Window

The power windows in the Jeep Liberty are notorious for breaking in this manner. The problem is the design of the mechanism used to move the window. The Liberty uses a plastic window bracket that rides inside of a metal track in the door. As you use the window, the part of the plastic bracket that rides inside the metal guide rail tends to wear away until it becomes too thin to support the weight of the window, at which point it snaps and down comes the glass! Wear isn’t the only reason for the failure of this part however – it is simply too weak. I know people who have had brand new window regulators installed and despite never using the window, the regulator broke anyway.

There are many people out there who need to use both hands to count the number of regulators that have failed in their Liberty! Its one thing to have to keep replacing a part while you are still covered under the factory warranty, since the dealership will replace it for “free”, but what happens when the warranty expires and you have to foot the entire bill? I don’t know about you, but throwing money at a part I know is going to break again (perhaps soon) does not give me a warm and fuzzy feeling inside…

To add insult to injury, the only option provided by Jeep to fix the problem is to replace the entire window regulator – guide rail, bracket, motor and everything,most of which are perfectly functional! The problem is a broken piece of plastic and the solution is to spend hundreds of dollars to replace the entire regulator? There is something very wrong with this picture.

My Solution

I am far too cheap to spend that kind of money to replace a mechanism which still has the vast majority of its parts in perfect working order. Besides, its the principle of the thing – breaking a little piece of plastic should not mean that an entire $200 mechanical assembly is now junk! In my opinion, a better solution would be to simply replace the part that is actually broken, and that is exactly what this repair kit allows you to do.

The main component of the kit is a window bracket that replaces the broken plastic one. It is constructed of steel and has a powdercoat finish, with nylon inserts for the wear surfaces. The stock spiral cable inside the regulator attaches to this bracket in exactly the same manner as the stock bracket. In order to install it, the regulator assembly is removed from the vehicle and dissassembled. The broken plastic bracket is discarded and the metal bracket included with this kit slides onto the regulator.

The install requires only normal hand tools, with the most difficult part of the procedure probably being the removal of a small rivet on the regulator. If you have a drill, grinder or Dremel® tool, removing the rivet is actually not a big deal. If you don’t have access to power tools, the rivet can technically be removed with a hand file, if you’ve got the stamina and the patience.

All of the hardware that you will need is included, and I also include a Torx tool. (Some of the fasteners on the regulator use a T-20 Torx head which is not as common as the ubiquitous flat, Phillips or hex head. Although Torx bits and screwdrivers are readily available, supplying the tool in the kit may save you from having to make a trip to the hardware store in the middle of your project.) Also included is a four page, step-by-step installation guide with full color photos.

For more detailed installation information, please refer to the installation instructions. They are provided in the kit and are also available on-line in Adobe PDF format.

Click here to see the Install Instructions in Adobe PDF format

Lifetime Warranty

I stand behind my product and I want you to be happy with your purchase.

Each kit is warranted to the original purchaser to be free from defects in materials and workmanship for as long as you own the kit.

I am very careful during the manufacturing process and quality control inspection to weed out anything that could potentially cause a problem down the road. However, as is the case with any mechanical item, there is always a chance for failure no matter how controlled the manufacturing process may be. As such, should this repair kit break or prove unsatisfactory to you, please contact me and I will be happy to replace it or refund your purchase price. (In the event of a warranty claim, you will be responsible for the postage cost to mail the kit back to me, but I will cover the cost of shipping the replacement to you.)


This repair kit fits the 2002-2005 Jeep Liberty,and it will also work on a 2006 Liberty as long as it was built prior to March 16, 2006. If you have a 2006 Liberty, you will need to know its build date in order to tell if this kit will work for you. Just in case you need some help in this area, I have put together a page explaining how to determine your Liberty’s build date.

This kit is designed for the rear doors only – it will not work on the front doors. (A kit which repairs the front doors is also available.)

This kit is not ambidextrous – there is a separate kit for the left and right windows. Part number SP13001 is for the right rear door and part number SP13002 is for the left rear door.

This kit was designed to repair the power window regulator. Manual windows were available in the Liberty, but this kit will not work on a manual window regulator.

Which door is right and which is left? “Left” and “Right” as mentioned above are referenced from the perspective of someone sitting in the vehicle. (I try to avoid referencing the doors by “driver” or “passenger” side because this can vary from vehicle to vehicle – the driver’s side door is on the left in the USA or Canada, but it would be on the right in the UK or Australia.) If you are having difficulty determining whether you need the left front or right front kit, the easiest way to think of it is to picture yourself sitting in the front seat of the vehicle. The door to your left needs the left front kit and the door to your right needs the right front kit. You can also refer to the diagram below, which shows a bird’s eye view of a Liberty

For all of this info, directions and more visit his site otherwise you may visit my website at or visit us at select like to support small business and recieve 5.00 off of your service
Call today for a free phome quote or free estimate
561-843-5181 or 772-224-7113

  1. kathy says:

    I have a 2006 Jeep Liberty. It had 66,000 miles on it when the back passenger window broke Then 3,000 miles more (69,000) and out went the rear passenger window went. The first one was covered by 1 week. I sure lucked out. But the second one cost me 500.00 dollars thru Lithia.I really thought they were playing a joke on me. I am now holding my breath fearing when the next two windows go out. The back hatch window went out some time ago but told me they were not aware of any recalls on the rear window. With summer soon to be here, I will be using my air,and pray it holds up. Really discouraged.

    • Be sure to call me before doing that again, I can surely help you find a qualified person to help in the future at a fraction of the cost. libertys are great but windows are notoriously troublesome. Try getting from Walmart for $2.16 a can of crv silicone it is like w-d 40 but specifically for rubber so as not to degrade plastic. Use the straw that comes with it, put down window and spray in the grooves the glass slides up into. Its not a miracle but it will extend the life of your parts. It will prevent the rubber from melting on the glass and eliminate any friction because glass and rubber don’t usually mix very well. The window regulators are designed to lift and lower, any amount of pulling such as detachment of rubber having a melted to the glass is what compromises the plastic inside. It doesn’t have the strength to pull on something that has been glued to your glass via heat and sun

  2. Tony Loftis says:

    thanks for this most informative blog. I ordered the part and now must find somebody to install it. Not sure if it is a body shop or auto repair location

    • I would check to see if your area offers people who specialize in power window repair. If so, you could expect to pay 75 dollars for an install only. Otherwise, most auto repair shops will do this for you however, they will charge you by the book and the amount of hours it says it takes. Someone in our business who only specialize in Windows would just charge you for the job. Your cheapest route would be a power window repair specialist your second route should be a local auto mechanic. Even though the parts are quite inferior to other types of cars, the install is not difficult at all as compared to an Audi a6 for example. Thanks for the inquiry. Good luck! Should you have further questions, don’t hesitate to call me at the number provided on the site as we have been doing this 20 plus years and love to be helpful!

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